DoctorLink is an intelligent online tool specifically designed to help GP surgeries manage growing levels of demand while improving patients’ primary care experience.
The service was founded by a team of healthcare experts and visionaries to help improve the accessibility, quality, and cost-effectiveness of NHS healthcare services through
the use of technology. With CCGs and Primary Care Providers across the country looking into the advantages that online digital triage can bring for Primary Care services, DoctorLink provides costeffective
and smarter working that can benefit both surgeries and patients. DoctorLink is currently working with CCGs, GPs, and 111 services across England to support patient
demand, operational challenges and improve patient experience. It is specifically designed to integrate with existing NHS clinical primary care systems, providing a secure and seamless patient enrolment without any associated administrative burden for GP surgeries.
This service provides:
- Improved patient access to medical advice 24/7
- Patient signposting to the most appropriate service
- Appointment booking for most appropriate clinicians within the timescale suited to the clinical need of the patient
- Symptom information for clinicians prior to patient appointment with its ease of use, patients can also benefit via access to the online symptoms checker, online repeat prescription request, and appropriate online booking.
The robust clinical algorithms have been developed over 10 years; they are underwritten and fully indemnified.