Tony Chambers

10 - 11 April 2019
East Midlands Conference Centre.

Industry expert

 Tony Chambers

Tony Chambers

, , Countess of Chester Hospital NHS Foundation Trust , Chief Executive

Since joining the trust as Chief Executive in December 2012 our focus has been to deliver a strategy that will see the Countess of Chester Hospitals become one of the first High Reliability Organisations within the NHS and an ambition to be fully transparent in providing care using live, real time information.

Our ‘Model Hospital Programme’ came from the initial work the trust undertook as part of the Lord Carter Review into Operational Productivity in NHS Providers with the trust being chosen as the test-bed site for this work. In that time we have implemented a refreshed Performance Excellence and Behavioural Standards Framework both focussed on delivering upon our values of being, Safe, Kind and Effective; by caring for patients, caring for our people, and caring for the money. The Countess is the first trust in the country to implement a fully functioning care coordination centre which includes: real time patient and asset tracking, acuity workforce and e-rostering, and live A&E Dashboards.

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