Mark Jones

10 - 11 April 2019
East Midlands Conference Centre.

Industry expert

 Mark Jones

Mark Jones

, , Accenture , Managing Director, Health and Public Sector

Mark is the Lead of Accenture’s Health and Public Sector Digital Practice in the UK. He has over 20 years’ experience in CRM, digital strategy, sales and operations across Public Sector, Financial Services, Healthcare, Travel, Telecommunications and Technology. He has lead engagements with clients including LBG, Vodafone, NHS, HMRC, Barclaycard, MasterCard, Visa, Standard Chartered, Saxo Bank, Merck. 

Mark is regarded as an industry expert in customer channel/engagement, CRM, mobile and digital strategy, leading teams providing market research, strategy and digital development capabilities for many leading banks and insurance companies across EALA and North America. 

He has led large digital development and operational teams located across Europe and North America working with clients such as Barclaycard, LBG, Merck and many others in developing their digital and mobile strategy, rapid prototyping of mobile and web applications, market research and business transformation.

More recently Mark has worked extensively with Accenture’s Health and Public Sector clients, sharing best practice, thought leadership and strategic insight on how to engage citizens via new digital channels, digital assets so that new products and services are understood and can be accessed quickly and easily by those who need to know how to design them.

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