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Jenni West

Associate Director for Digital Change
Innovation Agency - North West Coast

As Associate Director for Digital Change, Jenni's role involves understanding the digital strategies across Cheshire and Mersey and Lancashire and South Cumbria and trying to support their agendas, then linking them into national work.

Jenni has been supporting the ICS and HCP in Share2Care, the Local Health Care Record Exemplar, and the Empower the Person work stream in the development of Personal Health Records (PHRs).

She also supports SMEs by guiding them in what it means to be NHS/social care-ready.

Having worked in the NHS for over 15 years as a pharmacy technician, Jenni then moved in to health informatics, working with iSOFT to design and implement their Pharmacy Stock control system for the UK and Ireland, as well as working for NHS North West on the National Programme for IT as Business Change and Benefits lead, across Lancashire on various projects from step up step down bed management systems to the implementation of the Health Information Exchange, and more recently at NHS Digital as Engagement Lead for NHS login and PHRs.